Senior Solution Specialist
Are the following three things something you value? Independency, flexibility, and being part of a fun company culture? Well, then jump on the journey of creating something great together!
SUPPORTING THE GROWTH OF B2B SUBSCRIPTION COMPANIES
More and more businesses are starting to understand the benefits of recurring revenue with a subscription-based business model, leading to predictable revenue, scalability, and improved customer relationships. However, as a subscription business grows, its readiness to scale is often low. Younium was founded because of the demand in the market for a robust cloud app for B2B companies to handle advanced B2B subscriptions and in turn manage the financial operations and reporting.
We are Younium!
Younium is a fast-growing company that moved beyond the start-up stage and is now in a scaling phase. Be part of a working environment full of energy, creativity, and transparency, with a forceful collaboration. Every individual takes responsibility for reaching demands while doing so in their fashion in a flexible surrounding. Teamwork is key in a thriving environment, where transparency and openness create collaborative success. As of now, we have offices in Amsterdam, Stockholm, Malmö, Krakow, and Philadelphia with further expansion in mind. 🌍
Why are you important to us in this role?
We are looking for a Senior Solutions Specialist to join our team and help us continue to deliver exceptional results for our customers. The ideal candidate has a consulting, technical implementation, or solutions engineering background. This role is for our office based in Stockholm or Amsterdam.
What you will do:
- Onboard and roll out Younium to new customers
- Ensure customer engagement by leading workshops
- Build and configure optimal solutions tailored to each customer
- Educate and support customers on the best utilization of our products and services
- Develop and maintain a high level of knowledge about our application and industry benchmark
- Learn about our customers and their needs to provide feedback to our product team for future development
- Be a part of a transparent organization by escalating issues, reporting, and sharing work internally
- Contribute to the continuous development of our products and services by coordinating with sales, marketing, and product development
Who are you?
While we believe people with drive and curiosity can learn swiftly, checking the below boxes will be advantageous and give you a good head-start in this role:
- 5+ years of experience in Software/SaaS
- Bachelor's degree in Computer Science or similar
- Fluent in English; additional languages are beneficial
- Experience as a technical project manager, consultant, or solutions architect
- Familiar with finance, bookkeeping, and billing & admin processes
- Excellent communication skills, both verbal and written, with the ability to effectively convey technical information to individuals in various roles, both technical and non-technical
Our team
We are currently a team of 60 people working in Stockholm, Malmö, Amsterdam, Philadelphia, Krakow, and remotely. We are proud to have a strong community and good team spirit, are agile, and are changing rapidly in a growth-oriented environment. We have clear responsibilities and defined ownership but with a mindset to collaborate and help each other out throughout the team. There are plenty of opportunities and room to grow, a belief in inclusion, and allowing people to grow, learn, and contribute. We have sustainable working conditions and work-life balance through the ability for remote work and flexible working hours. Ultimately, our ongoing quest is to have fun in everything we do at work and outside! 😃We are proud of our employee engagement and eNPS score. Please read more about what our colleagues think of Younium as an employer ➡️ here ✨🙌🏼
Convinced yet? We're looking forward to your application!
📆 ⏰ starting date for this position will preferably be ASAP.
📍 Please note that we do not offer any kind of relocation package nor will we be recruiting outside of the EU for this position. This role will be based in Stockholm or Amsterdam with a hybrid remote setup.
- Team
- Customer Success
- Locations
- Amsterdam, Stockholm
- Remote status
- Hybrid Remote
Workplace & Culture
We are proud that we have:
- A strong community and good team spirit
- Agility in a rapidly changing, growth-oriented, environment
- Clear responsibilities and defined ownership
- A mindset to collaborate and help out throughout the team
- Sustainable working conditions and work-life balance through the ability for remote work and flexible working hours
- An ongoing quest to have fun in everything we do at work and outside!
About Younium
Younium is the subscription management hub for B2B companies to streamline subscription management, invoicing/billing, financial reporting, and data insights. Enabling growing businesses to have full control of subscriptions, more easily implement scalable processes, and harness more accurate metrics - meaning they spend less time on manual administration and never miss an opportunity to secure revenue.
Senior Solution Specialist
Are the following three things something you value? Independency, flexibility, and being part of a fun company culture? Well, then jump on the journey of creating something great together!
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